2 bit Privacy Policy — How Your Information Is Kept Safe

When you register on the 2 bit platform, we collect your name, email address, mobile number, and date of birth. National ID or other government-issued identity documents may be requested for account verification purposes. Payment method information, such as mobile banking numbers, is collected to facilitate financial transactions. Your device type, browser information, IP address, and login activity logs are automatically recorded while you use the platform. This information is used solely to improve service quality, ensure security, and fulfill legal obligations. We do not collect any additional information without your consent and refrain from collecting unnecessary data.

Collected information is primarily used to manage your account, process transactions, and provide customer service. Your login and transaction data are analyzed to ensure platform security and detect fraudulent activity. We analyze your preferences and usage patterns to continuously improve the platform experience. Your contact information may be used to inform you of promotional offers or important updates where applicable, though you may request to stop receiving such communications at any time. Providing necessary information to regulatory authorities in accordance with Bangladesh law is our legal responsibility, and we always comply with the law in this regard.

2 bit never sells or rents your personal information to third parties for commercial purposes. However, we may share limited information with trusted payment processors and technology partners for service delivery purposes, and they operate under strict confidentiality agreements. Providing information in response to lawful orders from law enforcement agencies or courts is a legal obligation, and in such cases we supply only the minimum necessary information. Before sharing data with any third party, we ensure they meet our privacy standards. Any unauthorized use or disclosure of your information is a direct violation of our policy, and we maintain a strict stance on this matter.

To protect your information, we use industry-standard SSL/TLS encryption technology that keeps data fully secure during transmission. Our servers are housed in secure data centers and verified through regular security audits. Two-factor authentication is available to prevent unauthorized access to your account. Our staff only have access to the information necessary to perform their duties, and all employees work under confidentiality agreements. In the event of a security breach, we will notify you promptly and take the necessary protective measures.

You have the right to view, correct, and request deletion of your personal information. You can update your information at any time from your account settings and opt out of marketing communications. If you request account closure, we will not retain your information beyond our legal obligations. For any data-related requests or complaints, please contact our support team and we will endeavor to respond within 7 business days. We always approach the protection of your privacy rights with a cooperative attitude.

Our platform uses cookies to manage sessions and improve the user experience. We obtain your consent before using any cookies other than essential ones. You can control or disable cookies through your browser settings, though this may limit some platform features. We do not use third-party advertising tracking cookies and do not share your browsing activity with external organizations. Contact our support team to learn more about our cookie policy.